Delivery & Returns
Before ordering mattresses and mattress toppers
Compare the listed dimensions, pack format and compatibility with your requirements. US Twin base 38 × 75 in; use flat platform or slats with gaps no more than 3 in.
Checking the delivery address
For a Rest Strata order, review the recipient, street, apartment where applicable, city, region, postcode and country at the delivery step. No installation service is selected by the product planner.
The delivery amount in your bag
This shop currently calculates $5.95 delivery below $100 of goods and no delivery charge from $100. A change to quantity or product option updates the total before order review.
Inspecting and caring for your item
For Twin Foam Mattress: Match the US mattress size to the base and use slats with gaps no more than 3 in. Keep foam and latex dry; spot-clean fixed covers. Wash removable topper covers gently at 30°C and air dry. Rotate mattresses head-to-foot periodically; do not flip. Inspect your own ordered listing’s included contents and keep the relevant packaging and product information while resolving a query.
Product and return questions
Use support@reststrata.shop with the product name, option and order reference. Describe the issue with the actual mattresses and mattress toppers received; do not include payment-card details. Applicable consumer rights remain unaffected.